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Homeowner care made easy.

Say hello to Juniper – a modern homeowner care and warranty service platform. Identify and troubleshoot remotely for faster resolution times and happier homeowners.

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Powerful tech +
human help.

Connect using live chat and embedded video conferencing. See what your homeowner sees, identify and solve issues without requiring an on-site visit.

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Right answers,
right away.

Reduce calls unrelated to service by offering owners easy access to common questions and tips about their home and everything in it.

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Anywhere, anytime.

Allow owners and customer care teams to create and manage requests via an easy to use mobile platform.

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  • Orientation +
    Pre-delivery

    Remotely facilitate and document owner walkthroughs, track deficiency resolutions, and get owner sign off. All without rolling a truck.

    Orientation +<br />
Pre-delivery
  • Streamlined
    Scheduling

    Give residents the ability to choose the service time that works best for them – without all the back and forth.

    Streamlined<br />
Scheduling
  • Real-time Progress

    Keep residents, service providers, and homeowner care teams on the same page throughout the service request and repair process.

    Real-time Progress

Additional Features

Utilize your own brand identity and visuals to position Juniper as your own service that you offer to homeowners.

Never miss a follow-up or event with platform and email notifications and reminders.

Import owner lists, building data, spec sheets, features, items, assets, and warranty information.

Juniper reduces disputes and increases transparency by tracking and consolidating all communication, events, and approvals between the customer care team, service providers, and homeowners.

View detailed reports on deficiencies and problem areas, repair timelines, issue resolutions, and more.