Decorative
Decorative

Homeowner care made easy.

Say hello to Juniper – a modern homeowner care and warranty service platform for property developers and home builders. Identify and troubleshoot remotely for faster resolution times and happier homeowners.

Trusted by

  • Formwerks Boutique Properties
Vector Phone Mask
Vector Phone Mask

Powerful tech +
human help.

Connect using live chat and embedded video conferencing. See what your homeowner sees, identify and solve issues without requiring an on-site visit.

Vector Phone Mask
Vector Phone Mask

Right answers,
right away.

Reduce calls unrelated to service by offering owners easy access to common questions and tips about their home and everything in it.

Vector Phone Mask
Vector Phone Mask

Anywhere, anytime.

Allow owners and customer care teams to create and manage requests via an easy to use mobile platform.

Vector Phone Mask
Vector Phone Mask
Decorative Light
Decorative Plant

  • Orientation +
    Pre-delivery

    Schedule, facilitate and document homeowner walkthroughs, track deficiency resolutions, and get owner sign off.

  • Streamlined
    Scheduling

    Give residents the ability to choose the service time that works best for them – without all the back and forth.

  • Real-time Progress

    Keep residents, service providers, and homeowner care teams on the same page throughout the service request and repair process.

Additional Features

Juniper Additional Features

Complete PDIs and homeowner walkthroughs while offline using the Juniper Home Inspector mobile app, available for both Apple and Android devices.

Utilize your own brand identity and visuals to position Juniper as your own service that you offer to homeowners.

Never miss a follow-up or event with platform and email notifications and reminders.

Import owner lists, building data, spec sheets, features, items, assets, and warranty information.

Juniper reduces disputes and increases transparency by tracking and consolidating all communication, events, and approvals between the customer care team, service providers, and homeowners.